Welcome to Aylana. These Terms & Conditions govern your access to and use of our website www.aylana.in and the purchase of products from our online store. By using our site or placing an order, you agree to these terms in full.

1. General

  • Aylana is owned and operated by DAHQAAN PVT LTD, based in India.
  • We reserve the right to update or change these terms at any time. Continued use of the website implies acceptance of those changes.

2. Product Information

  • All product descriptions, prices, and images are provided as accurately as possible. However, minor color or design variations may occur due to screen settings or lighting.
  • Prices are inclusive of applicable taxes unless otherwise mentioned.

3. Orders and Payments

  • Orders placed through the site are subject to product availability and acceptance by Aylana.
  • We reserve the right to cancel any order at our discretion (e.g., in case of pricing errors or stock issues).
  • Payments are processed securely via third-party payment gateways (e.g., Razorpay, PayU). Aylana does not store your payment information.

4. Shipping and Delivery

  • We ship across India through trusted courier partners. Estimated delivery time is 4–7 business days depending on your location.
  • Aylana is not responsible for delays caused by logistics partners or external factors (e.g., weather, festivals).

5. Returns and Refunds

Please refer to our Refund & Return Policy for full details. Return eligibility applies only within the stated timeframes and product conditions.

6. Intellectual Property

  • All content on this website—including text, images, designs, logos, and branding—is the property of Aylana and is protected by copyright and trademark laws.
  • Unauthorized use, copying, or distribution of any content without permission is strictly prohibited.

7. Limitation of Liability

  • Aylana will not be liable for any direct, indirect, or incidental damages arising from the use of our website or products.
  • Our liability is limited to the value of the product purchased.

8. User Conduct

By using our website, you agree not to:

  • Violate any local, state, or national laws.
  • Impersonate any person or misrepresent your identity.
  • Interfere with the operation or security of the website.

9. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Patna, Bihar.

10. Contact Us

For any queries regarding these Terms & Conditions, please contact:

📧 Email: care@aylana.in
📞 Phone: +91 9973003649
📍 Address: Sadar Colony, Phulwari Sharif, Patna, Bihar – 801505