Who we are

Absolutely! Here’s a tailored Privacy Policy for Aylana based on the Indian privacy law framework, specifically customized for a WooCommerce-powered online jewelry store:

Privacy Policy

Effective Date: [Insert Date]
At Aylana, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website [www.aylana.in], which is powered by WooCommerce.

This policy is in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

When you place an order or interact with our WooCommerce store, we collect the following:

  • Personal Details: Name, billing/shipping address, phone number, email address.
  • Order Information: Products viewed, added to cart, and purchased.
  • Payment Details: While we do not store card or bank information directly, our third-party payment gateways (e.g., Razorpay, Paytm, etc.) securely handle this data.
  • Device & Usage Data: IP address, browser type, and usage patterns via cookies and analytics tools.

2. How WooCommerce Collects & Uses Data

WooCommerce automatically collects order-related data and customer account information when:

  • You create an account or log in.
  • You complete a purchase.
  • You sign up for newsletters or updates.

We use this data to:

  • Process and ship your orders.
  • Communicate order updates or marketing offers.
  • Improve your shopping experience and website performance.

3. Use of Cookies

WooCommerce and associated plugins use cookies to:

  • Maintain your cart session.
  • Recognize you when you return.
  • Track site usage and performance analytics.

You can manage cookies through your browser settings.

4. Sharing of Data

We do not sell your personal data. We may share limited information with:

  • Payment gateways (e.g., Razorpay, PayU) for processing your payment securely.
  • Shipping partners (e.g., Delhivery, Blue Dart) to deliver your order.
  • WooCommerce service providers, such as security, analytics, or marketing plugins (e.g., Mailchimp, Google Analytics), under strict data protection agreements.

5. Data Storage & Security

Your data is stored securely on our WooCommerce platform and protected with industry-standard encryption, firewalls, and access controls. We follow the reasonable security practices as defined by the Government of India.

6. Your Rights

Under Indian law, you may:

  • Access, update, or correct your personal data.
  • Request removal or restriction of your data (subject to legal/transactional retention needs).
  • Opt out of marketing communications anytime.

To do so, email us at [Insert Support Email].

7. Children’s Privacy

Our website is not intended for users under 18 years of age. We do not knowingly collect personal data from children.

8. Policy Updates

We may revise this Privacy Policy as laws evolve or our services change. All changes will be posted here with an updated effective date.

9. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact:

Aylana Customer Care
📧 Email: care@aylana.in
📞 Phone: +91 9973003649
📍 Address: Sadar Colony, Phulwari Sharif, Patna, Bihar – 801505